At CareerPeCharcha, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Please read this Privacy Policy carefully. By accessing or using our platform, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

1. Information We Collect

We collect several types of information from and about users of our platform, including:

1.1 Personal Information

This includes information that can identify you as an individual, such as:

  • Name, email address, phone number, and other contact information
  • Professional details including work history, skills, and experience
  • Account credentials (username and password)
  • Profile information and preferences
  • Payment and billing information

1.2 Non-Personal Information

We also collect non-personal information that does not directly identify you, including:

  • Device and usage information (IP address, browser type, operating system)
  • Navigation and click patterns on our platform
  • Time spent on various pages
  • Referral sources
  • Demographic information
2. How We Collect Information

We collect information through various methods:

2.1 Direct Collection

Information you voluntarily provide to us when:

  • Creating an account or user profile
  • Booking sessions with professionals
  • Filling out forms or surveys
  • Participating in discussions or community features
  • Contacting our customer support

2.2 Automated Collection

Information collected automatically through:

  • Cookies and similar tracking technologies
  • Log files
  • Web beacons and pixel tags
  • Analytics tools

2.3 Third-Party Sources

We may also obtain information from:

  • Social media platforms (if you connect your account)
  • Payment processors and service providers
  • Business partners and affiliates
3. How We Use Your Information

We use the information we collect for various purposes, including:

Purpose Description
Providing Services To operate, maintain, and provide the features and functionality of our platform, including facilitating connections between users and professionals.
Account Management To create and manage your account, process transactions, and maintain records of your activities.
Communication To communicate with you about your account, respond to inquiries, send service-related notices, and provide customer support.
Personalization To personalize your experience, recommend relevant professionals, and provide content that matches your interests and preferences.
Marketing To send promotional materials, newsletters, and updates about our services (with your consent where required by law).
Analytics To analyze usage patterns, track user engagement, and improve our platform's features and functionality.
Security To detect, prevent, and address technical issues, fraud, and illegal activities.
Legal Compliance To comply with applicable laws, regulations, and legal processes.
4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities on our platform. Cookies are small text files stored on your device that help us provide a better user experience.

4.1 Types of Cookies We Use

  • Essential Cookies: Necessary for the basic functionality of our platform.
  • Analytical/Performance Cookies: Help us analyze how users interact with our platform to improve its performance.
  • Functionality Cookies: Remember your preferences and settings.
  • Targeting Cookies: Used to deliver relevant content and advertisements.

4.2 Managing Cookies

You can manage cookie preferences through your browser settings. Most web browsers allow some control of cookies through browser settings. However, if you disable or refuse cookies, some parts of our platform may become inaccessible or not function properly.

5. Information Sharing and Disclosure

We may share your information with:

5.1 Service Providers

We share information with trusted third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service. These providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5.2 Platform Users

When you book a session with a professional, we share relevant information needed to facilitate the service. Similarly, professionals' public profile information is visible to users seeking their services.

5.3 Business Transfers

If CareerPeCharcha is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our platform of any change in ownership or uses of your personal information.

5.4 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5.5 With Your Consent

We may share your information with third parties when we have your consent to do so.

Important Note

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

6. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

Our security measures include:

  • Encryption of sensitive information
  • Regular security assessments and penetration testing
  • Access controls and authentication procedures
  • Secure data storage practices
  • Regular backup procedures

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are also responsible for maintaining the confidentiality of your account credentials and for restricting access to your devices.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

  • The length of time we have an ongoing relationship with you
  • Legal obligations to which we are subject
  • Whether retention is advisable considering our legal position (such as for statutes of limitations, litigation, or regulatory investigations)

When we no longer need to use your personal information, we will either delete it or anonymize it so that it can no longer be associated with you.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

8.1 Access and Update

You can access and update certain personal information through your account settings. You may also contact us directly to request access to, correction of, or deletion of your personal information.

8.2 Data Portability

You may have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.

8.3 Objection and Restriction

You may have the right to object to or request restriction of processing of your personal information.

8.4 Withdrawal of Consent

Where we rely on your consent to process your personal information, you have the right to withdraw your consent at any time. However, this will not affect the lawfulness of processing based on consent before its withdrawal.

8.5 Marketing Communications

You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in each communication or by updating your communication preferences in your account settings.

To exercise your rights, please contact us using the information provided in the "Contact Us" section below. Please note that some of these rights may be subject to limitations and exceptions under applicable law.

9. Children's Privacy

Our platform is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.

10. International Data Transfers

We may transfer, store, and process your information in countries other than your own. Our servers are primarily located in India, but we may also use service providers in other countries. By using our platform, you consent to the transfer of your information to these countries, which may have different data protection rules than your country.

We will take appropriate measures to protect your personal information in accordance with this Privacy Policy and applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised policy will be effective immediately upon posting on this page, with an updated "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about our information practices. Your continued use of our platform after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@careerpecharcha.live

Address: CareerPeCharcha, Bihar, India

We will respond to your inquiry as soon as possible, typically within 30 days.

Last Updated: May 14, 2025